The 7 Concepts of Customer Service is the Gold Standard of customer service training for companies who want to take their level of service to the next level. Joshua Kangley’s Amazon bestseller provides customer service representatives and companies/brands with the tools they need to succeed in his easy to read book. Joshua Kangley is a leader in the customer service field and the, The 7 Concepts of Customer Service, is his second Amazon bestseller. This short and practical guide gives your company the level up on competitors it will keep your customers coming back to you for more.
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Joshua Kangley was born on April 29, 1979 in the heart of the upper Midwest. An autodidact, he was an early reader and writer, teaching himself and comprehending things very quickly.
Joshua Kangley is a rising star in the genre of self-help and personal growth. His debut book, “The 7 Principles of Success” quickly became a success and rose to an Amazon #1 Best Seller Status. Joshua is back again with his new book, “The 7 Concepts of Customer Service.”
Joshua Kangley also writes poetry and is the Podcast Show Host of, Table Talks with Joshua Kangley, which airs on iTunes and SoundCloud. For more information on Joshua and to keep up-to-date with his podcast shows and events, visit www.hellomynameisjosh.com