About why the customer is not always right
Are you in a business that thinks the customer is always right?
Do you have to deal with unruly customers who are never satisfied?
Is it time to rethink what you always believed?
The customer is always right. You will hear those words all the time, particularly if you work in a business within the service industry with face to face customers. This concept has been in existence for so long, that it has become ingrained and it is often repeated without any real understanding of what it actually entails. But today, it’s wrong.
This book, Why The Customer is NOT Always Right, has been written from a wealth of experience in dealing with poorly behaved customers, and it offers insights into:
Get This Non-Fiction Book Here
Visit The Authors Website & Follow Them On Social Media
Learn More About The Author
Adam Evans is an entrepreneur and author who was born and raised in Fort Myers, Florida. He attended the University of Alabama before returning to Florida and attending Webber University. His early entrepreneurial spirit allowed him to create a music magazine from scratch and a breakfast cafe all before finishing college.
Adam has either owned bars in Ybor City or been employed in the hospitality industry as an experienced General Manager for 20 years.
He has a history of utilizing unique staff training techniques to replicate winning sales formulas for all staff members.
He is currently the owner of Bar Almighty LLC. A bar, restaurant and nightclub staffing, training, and consultant agency. He uses his unparalleled access to over 25,000 quality hospitality employees across Florida to provide staff for major events.
Adam has embarked on a writing career with his first book. “Why The Customer is NOT Always Right” takes a different perspective on dealing with bad customers from his experience of more than 20 years in the hospitality industry.
Currently, Adam resides in Tampa, Florida, where he is a single father to his son and co-parents his daughter. He is also an accomplished DJ and Producer. In his free time, he and his son have a YouTube channel called Pauls Cards and Games.
His ambitions for the future are to be the most successful father and provider he can be. He believes that real knowledge, just like wealth, is generational. He aims to pass on his knowledge on to his future generations. This is the first book of many.
You can connect with Adam P Evans at
LinkedIn: https://www.linkedin.com/in/adampevans/